Frequently AskedQuestions

Revora's buyback is only for phones that will not power on. Contact us with the model and location to confirm whether an assessment is available. We will explain any offer and payment details before you decide.

Revora buys smartphones that do not power on or boot. Even when logic boards are shorted or water-damaged, modular parts such as OEM camera sensors, displays, speakers, and chassis retain salvage value. Non-recoverable materials are routed to authorized green e-waste recyclers.

Revora buys iPhones only when they will not power on. Send your model and location on WhatsApp to ask whether an assessment is available; we will confirm any offer and collection details before you proceed.

Yes! Even after severe liquid exposure, internal modular components often remain valuable. Revora evaluates water-damaged Apple and Android smartphones and provides direct on-the-spot payment without requiring you to visit a repair shop.

You have zero obligation. If the physical condition verified by our technician results in a revised offer that you choose not to accept, you can decline with zero penalty. Your phone is returned immediately with zero visiting fee and zero cancellation charges.

Revora's buyback is only for phones that will not power on. Send the model and your area on WhatsApp to ask whether an assessment is available. Any offer and payment details will be confirmed with you before you decide.

Having the original box, bill, and charger increases your device valuation, but they are not mandatory. A valid government photo ID (Aadhaar or Driving License) is required for legal ownership verification and anti-theft compliance.

For bootable smartphones, we run automated NIST 800-88 compliant cryptographic sanitization that renders past profiles, photos, and accounts irretrievable. For permanently dead units, internal flash memory chips are physically decommissioned or destroyed before metal recycling.

Yes! For common repairs like cracked screens, battery replacements, and charging jack repairs, our mobile technician brings genuine replacement parts and precision tools directly to your doorstep in Mumbai, Thane, or Navi Mumbai, backed by our 90-day warranty.

Yes. We use certified OEM-grade displays with proper calibration for iPhones and genuine Dynamic AMOLED panels with in-display fingerprint responsiveness for Samsung and Android flagships. All replacement modules are bench-tested before installation.

No! Standard hardware replacements such as screens, batteries, cameras, and charging ports do not alter flash memory storage. Your photos, contacts, WhatsApp chats, and apps remain intact.

Our 90-Day Warranty covers touch digitizer unresponsiveness, display flickering, premature battery capacity drop, and manufacturing defects on replacement parts. (Subsequent physical drops and liquid spills occurring after repair handover are excluded).

Yes! Doorstep pickup and repair operates across Western Suburbs (Andheri, Bandra, Borivali, Goregaon, Malad), Central Suburbs (Dadar, Kurla, Chembur, Ghatkopar, Powai), Thane (Thane West, Ghodbunder, Majiwada), and Navi Mumbai (Vashi, Nerul, Belapur, Seawoods) with zero visiting fee.